Shipping & Returns
Shipping
Shipping Policy
We offer free standard shipping on all orders within the U.S. and Puerto Rico. Unless another shipping method is selected at checkout, packages will ship via USPS Flat Rate Mail.
Expedited Shipping
Orders placed Monday–Friday before 12 PM PT will ship the same day. Orders placed after 12 PM PT will ship the next business day.
Please note: Orders will not ship on holidays. See the holiday closure list below for details.
Processing Times
Most orders ship within 24 hours, but during peak season, please allow 1–3 business days for processing before shipment.
Holiday Closures
We do not process shipments on the following holidays:
- New Year’s Day
- Memorial Day
- Independence Day (July 4th)
- Labor Day
- Thanksgiving Day
- Christmas Day
Shipping Methods & Transit Times
| Type | Cost | Time |
|---|---|---|
| Same-Day Shipping | Varies by delivery zone | Same day |
| Standard Shipping | FREE | 3–7 business days |
| 2 Day Shipping | $20 | 2 business days |
| Overnight Shipping | $30 | 1 business day |
| Priority International Shipping (DDP) | $16 | 8–16 business days |
| Express International Shipping (DDP) | $30 | 4–9 business days |
Need more shipping info? Give us a ring:
Saturday – Sunday: 7am – 3pm PST
866.829.0030
earn@guinevere.site
Returns
Returns are accepted on all unworn items within 30 days of purchase. To process your return, please visit our online return portal.
Having trouble? Contact our customer care team:
Monday – Friday: 6am – 5pm PST
866.829.0030
earn@guinevere.site
For Instagram orders, initiate returns via the Instagram app.